Start with one bottleneck. Prove it works. Then expand.
Every Spark engagement follows the same five steps. You start with the workflow that matters most, build on the systems you already run, and decide where to go next based on what you see.
Improve the workflow without replacing the core.
Spark products are reusable foundations. We tailor them to your business and connect them to your existing policy, billing, rating, claims, document and data systems. You don't start from zero, and you don't take on a replacement program. Scope and timing are set with you during scoping, never assumed up front.
Diagnose
We map the workflow you want to improve with the people who run it: where work comes in, where it waits, where it gets re-keyed and where handoffs break down.
A clear picture of the bottleneck, the Spark product that fits it and the scope of the first release.
A process, not a timeline. Timing is set during scoping.
Configure
We tailor Spark to your business: your rules, programs, channels, forms and brand.
A configured Spark experience your team can see and react to.
A process, not a timeline. Timing is set during scoping.
Integrate
We connect Spark to the systems you already run through APIs and an integration layer. Your core platforms stay the system of record. Integration scope depends on your environment and is agreed during scoping.
Spark working with your existing systems, not beside them in isolation.
A process, not a timeline. Timing is set during scoping.
Validate
Your team tests Spark against real scenarios from your own operation before anything goes live. The people who will use it every day confirm it works the way they work.
Sign-off from the people who own the workflow.
A process, not a timeline. Timing is set during scoping.
Launch and measure
Spark goes live on the first workflow. Together we track the results that matter to your operation, using your own measures.
Evidence from your own operation to decide what to expand next.
A process, not a timeline. Timing is set during scoping.
Your experts, our product team.
Your operations and technology leads bring the workflow knowledge and the systems access. Advancio brings the Spark product and the implementation and integration expertise. If you work with an implementation partner, they can lead delivery while Advancio provides the product and license.
What doesn't change.
Questions
How long does a Spark engagement take?
It depends on the workflow, your channels and the systems we connect to. Timing is set during scoping, after Diagnose, not before.
Do we have to commit to every Spark product?
No. Spark is designed to start with one workflow. You can add other Spark products later, if and when they make sense.
Can our implementation partner run the project?
Yes. Implementation partners can lead delivery while Advancio provides the Spark product and license.
Bring us your bottleneck.
Book a 30-minute demo. Tell us which workflow slows your team down, and we'll show you how the first step would look.
Prefer email? Write to solutions@advancio.com.