Serve your members better, on the systems you already trust.
Spark helps mutual insurers improve the member and agent experience one workflow at a time, without replacing the core or adding work for a lean team.
Where mutual teams feel the strain.
The member experience looks generic.
The portal that came with your core doesn't reflect your brand or your products.
Simple questions take up staff time.
Members, agents and employees call or ask colleagues to find a page, a document or the next step.
Claims intake needs sorting by hand.
Incomplete first notices mean your team re-checks and re-keys information before review.
Start with the bottleneck that hurts most.
Spark Portal
Carrier-branded self-service for agents and customers. Present your brand and products, not your core vendor's default portal.
Explore Spark Portal →Spark Navigator
Help people find answers, documents and next steps faster. Spark Navigator guides members, agents and employees to the right page or document.
Explore Spark Navigator →Spark Claim
Turn first notice into a confident next move. Spark Claim prepares intake before it reaches your claims system, and your claims professionals keep decision authority.
Explore Spark Claim →Build on what already works.
Spark connects to your existing core systems through APIs and integration, with no replacement of the core. Start with one workflow, see it work, then decide what comes next.
Start with the workflow you want to improve. Expand from there.
Book a 30-minute demo and we'll show you how Spark fits the way your team serves members.